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Cant find my country (New Zealand or Cook Islands) to buy a new number to send sms messages

Dr Chad Esaiah 7 years ago in Other updated by Richie Rich 1 (Level 3 Support) 7 years ago 3

Hi I cant seem to find New Zealand or Cook Islands in the country drop down box when trying to "Buy new number". 

Answer

Answer
Started

Hi Chad,

Unfortunately, while we have voice numbers for NZ, we don't yet have NZ numbers for SMS :(

You can still send SMS to NZ but you'll have to do it from a number originating in a different country. US numbers are particularly cheap, AU numbers a bit more expensive but you'll need to choose based on your cultural preference. The cost per SMS to send is determined solely by the destination, not your number choice.

We do expect NZ SMS-enabled numbers to become available, but I cannot tell you when. I'll let you know when they are.

Regarding Cook Islands, again, you can send SMS there no problem and in fact, they are about 5 times cheaper than NZ messages! Voice calls to Cook Islands is not clear, I'm investigating and will advise when I know.

GOOD, I'M SATISFIED
Satisfaction mark by Dr Chad Esaiah 7 years ago
Answer
Started

Hi Chad,

Unfortunately, while we have voice numbers for NZ, we don't yet have NZ numbers for SMS :(

You can still send SMS to NZ but you'll have to do it from a number originating in a different country. US numbers are particularly cheap, AU numbers a bit more expensive but you'll need to choose based on your cultural preference. The cost per SMS to send is determined solely by the destination, not your number choice.

We do expect NZ SMS-enabled numbers to become available, but I cannot tell you when. I'll let you know when they are.

Regarding Cook Islands, again, you can send SMS there no problem and in fact, they are about 5 times cheaper than NZ messages! Voice calls to Cook Islands is not clear, I'm investigating and will advise when I know.

Great thanks Richard.

Just need an hour with your setup specialist to iron out a few things and get zurili online and operating

Completed

Hi Chad,

Followed up about calls to Cook Islands.

You should be all good now. Apparently calls to Cook Islands are a high fraud risk so we had to specifically enable it for your number. Please test a call to someone there and let me know if you have any further trouble.