Hi Michael,

At the bottom of our webpage www.zurili.com you will see the links to our privacy policy and terms and conditions.

Here is the direct links:

https://zurili.com/terms-conditions/

https://zurili.com/privacy-policy/

Let me know if there is anything else I can do to help. 

Jenna :)

Hi Bryce.

Currently we have the 'Email Harvester' for Spinalogic. It checks all patients in the db and generates a csv of ones not already notified to you. We can set it up to automatically check daily or weekly and email it to your marketing lead.

Would you like me to set that up on your server?

Hi Wayne,

I have created a ticket for you to continue with further communication regarding this issue. Kindly reply to that ticket, if you would like to add any further details

Hi Wayne,

Kindly use the link shared below to update the Zurili Syncrotron. As soon as you click on the link, you will be brought to a page with an option "Install" available on it. Please click on the option "Install", this will help update Zurili Syncrtron:

https://s3-ap-southeast-2.amazonaws.com/zurili-public/ZuriliSyncTool/publish.htm

Here is a screenshot of the webpage for further reference:

Once the update is complete, please restart Zurili Syncrotron and see if the problem has been fixed.

Please do let me know if you come across the same issue.

Sincerely,

Volta

Hi Chad,

Billing is still under development. Feel free to play with it and give feedback, but it's not quite done yet. I'll let you know when it is.

Hi Dr Chad,

1. It says 'DrFakeDr' as a placeholder to show kind-of what it would look like when you send. This is normal and correct behaviour. Of course, when you send, that will be set to your name ;)

Remember, appointments could be with different Resources, so Zurili will slot in the correct one at send time. It's just that you probably only have yourself at this point.

Btw, if you want, you could add a link to book directly in your sms. Take the link you want to use from http://localhost:3001/settings/setup/online-booking . Of course it will be a bit long. But you can use a service like http://bit.ly to shorten it and add it to your message template. That way, they can go to book direct without having to go via FB.

2. Yes you can send an sms to multiple clients. If sending a manual sms, just add each client you want to send the message to in the About box at the top. You can use the '+' button to add a number of someone that isn't in your client list too if you want.

Hi Ben,

We have come across this at another site. The problem was that their pc was set to Sydney time, not Brisbane so when daylight savings changed last weekend, they updated that setting. Of course the Syncrotron doesn't know this has happened so doesn't resync. Here's what to do:

1. Fix the timezone setting in your pc

2. Restart your pc

3. Pause the syncrotron

4. Hit the 'Full Sync' button top-right in the syncrotron.

5. Restart the syncrotron syncing (hit the big grey button top-left)

Fixed. :)

Hi Chad,

Unfortunately, while we have voice numbers for NZ, we don't yet have NZ numbers for SMS :(

You can still send SMS to NZ but you'll have to do it from a number originating in a different country. US numbers are particularly cheap, AU numbers a bit more expensive but you'll need to choose based on your cultural preference. The cost per SMS to send is determined solely by the destination, not your number choice.

We do expect NZ SMS-enabled numbers to become available, but I cannot tell you when. I'll let you know when they are.

Regarding Cook Islands, again, you can send SMS there no problem and in fact, they are about 5 times cheaper than NZ messages! Voice calls to Cook Islands is not clear, I'm investigating and will advise when I know.