Topic List

0
Fixed

hang up button missing

Beau Woods 7 years ago in Other updated by Richie Rich 1 (Level 3 Support) 7 years ago 1

Unable to hang up from calls as hang up button is missing?

Answer

Hmm. It's just affecting a few users but not all with no updates to that code :(

We have updated the voip connector hoping that will fix the issue and also added some logging to that section to give us more info in case it hasn't.

Just pushed the update now so please refresh your browser to get it.

:) Richard.

0
Fixed

Unable to make outgoing calls

Beau Woods 8 years ago in Other updated by Richie Rich 1 (Level 3 Support) 8 years ago 1

Unable to make outgoing calls, nothing happens and the RED no go symbol appears - all fields are entered as required.

Answer

Hi Beau,

Very sorry about that. It is now fixed.

0
Fixed

Feedback tickets

Jenna 9 years ago in Other updated by anonymous 7 years ago 2

Can't send more than one ticket without reloading the page.

Answer

That's fixed. There is now a 'Go Back' link bottom left so you can. :)

0
Completed

Great work Richard

Dr Shane Mezger 9 years ago in Other updated by anonymous 7 years ago 2

Great Work. Looking forward to the evelution