Topic List

+1
Under review

URGENT!!! Profiles won't save mobile numbers starting with 049...

Gaby 4 years ago in Accounts updated by Oscar (Level 1 Support) 4 years ago 1

Mobile Phone Zurili.pdf

Hi there,

Recently noticed I am unable to save profiles with mobile numbers starting 049-. If you could please look into this asap as patients won't receive their automated reminders. Much appreciated! :)

0
Answered

google tag manager

luke stone 7 months ago in Online Booking updated by Oscar (Level 1 Support) 7 months ago 1

Hi just wondering what are the option in regards to either setting up google tag manager or Facebook conversion tracking.

0

how access to api url

Ryan Lockart 7 months ago in Other updated by Zurili Support 5 months ago 1

hi 

I want to sync Zurili data with a third-party app (GHL). 

Where can I find the API URL to access the webhook?

0
Under review

Trouble triaging

Lisa Naera 1 year ago in Dashboard updated by Sasha Fernando (Level 1 Support) 1 year ago 1

I need some help to triage a message on the dashboard. We have tried everything and its stuck Zurili dashboard.png

0
Under review

Cant change picture

Dr Ashley Campbell-Bird 1 year ago in Dashboard updated by Sasha Fernando (Level 1 Support) 1 year ago 1
0
Under review

Mobile phone

Michael Budlender 3 years ago in Cloud Calls updated by Oscar (Level 1 Support) 7 months ago 3

My can't you set up a soft phone on a mobile to be able to make and take calls via zurili

0
Completed

Privacy

Michael Budlender 3 years ago in Other updated by Jenna Zurili (Level 2 Support) 3 years ago 1

Do you have a privacy policy to pass on to our patients to let them know their details are accessed by a third p8

Answer

Hi Michael,

At the bottom of our webpage www.zurili.com you will see the links to our privacy policy and terms and conditions.

Here is the direct links:

https://zurili.com/terms-conditions/

https://zurili.com/privacy-policy/

Let me know if there is anything else I can do to help. 

Jenna :)

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Completed

update

HUG 4 years ago in Other updated by Jenna Zurili (Level 2 Support) 3 years ago 1

We have applied the newest update however one of our computers (Table 1) is stuck on a 'Register screen'. Please Advise how we can take this off of the computer screen making it usable again. As the chiro on duty is unable to see more than one patient at a time while the update is on the screen.

Kind regards, 

Leticia.

Answer

Hi Joann,

This has just been resolved. You should now be able to book for the new year.

Oscar :)

0
Completed

Length of conversation without booking appointment

Lisa Naera 4 years ago in Concierge updated by Oscar (Level 1 Support) 4 years ago 1

https://app.zurili.com/communication/events/5efa87cd5515834232a2cdd5

If there are no appointments available then please leave Straight Up Health reception a note to contact them should one become available rather than having a lengthy conversation without booking an appointment