Topic List

0
Answered

Personalising Booking screens for NP's - step 3 of 5

April Traynor 8 months ago in Online Booking • updated by VOLTA ZAIGHAM (Level 1 Support) 8 months ago 1

Sorry Volta and Zurili team, but can you please directly answer how to get step 3 of 5 in the NP booking screens to asterix all data fields as "required fields"?
I have found where to go to personalise the screen wordings, and we will work on that shortly, but cannot find how to adjust these data fields so that NP's must enter all details. We need their first name, last name, DOB etc etc, not just their first name and email.
Can you please advise how to amend this, as none of the links you have sent through previously cover this edit?
As our online booking link is up and running we would appreciate your prompt response with an answer to this particular question
Thank you

Jennie

Answer

Hi Jennie,

I have just sent a detailed reply to you regarding this in the same ticket we are conducting the discussion regarding this. 

You should have received that reply by now, please let me know if you need any further assistance regarding this by replying to that ticket.

Sincerely,

Volta

0
Started

too many templates imported

Michael Budlender 8 months ago in Appointments and Resources • updated by VOLTA ZAIGHAM (Level 1 Support) 8 months ago 1
Answer

Hi Michael,

Would you please be so kind as to elaborate your concern with as much detail as possible, in order for me to be able to address it to the best of my abilities.


Sincerely,
Volta
0
Completed

can't download sync tool

Michael Budlender 8 months ago in Online Booking • updated by VOLTA ZAIGHAM (Level 1 Support) 8 months ago 3

this download wont work for me,  I have tried to turn off firewall and anti-virus

Answer

Hi Michael,

We need to handle this in a private ticket rather than a public forum, considering the sensitive information I need to proceed further with the deployment of the rectification measure for the reported issue. 

I did actually create the private ticket, 4 hours ago, which you should have received a notification for, in your Gmail account. In case you can't find it in your inbox, can you please check your junk mail folder and please do let me know if it's not there as well.

Sincerely,

Volta

0
Started

Concierge options - do not include hide from client as future appointment

Jenna 9 months ago in Concierge • updated by VOLTA ZAIGHAM (Level 1 Support) 9 months ago 1

When selecting options for who goes to the concierge - do not include appointments with 'hide from client' status as a future appointment 

Jenna :)

0
Answered

location - online bookings

Dr Wayne 10 months ago in Appointments and Resources • updated by VOLTA ZAIGHAM (Level 1 Support) 9 months ago 1

Hi 

When clients click through to login and make an online booking, by default it shows as an Australian mobile number - when we are in NZ. Can this please be changed for each of our locations as people often don't look at the flag closely to see that it is Australian....nor should they really need to bother to change that each time.  I've had a few comments about it.

Answer

Hi Dr Wayne,


This is actually caused due to fact that the clients sometimes decline when they are asked for location access permission through a pop up message, when they access online booking.


However, I have already forwarded this to Dr. Richard, who is working on a fix, which when deployed will push the location to default to the concerned practice's location, if the location access permission is declined by the client.


I will be sure to let you know as soon as I have an update regarding this

0
Planned

Add appointment tab in clients record

Jenna 11 months ago in Appointments and Resources • updated by Richie Rich (Level 2 Support) 11 months ago 1

Add a tab in the clients record so that you can see existing appointments and more future appointments in detail.

0
Planned

Multiple appointment booking

Jenna 11 months ago in Appointments and Resources • updated by Richie Rich (Level 2 Support) 11 months ago 1

Great idea to be able to create flexible multiple appointments in Zurili.


When you create an appointment you have the option to create a series of appointments for the same time every week. You could chose how many weeks you would like it to continue.

When you edit one appointment you have the choice to edit all in the series or just that one appointment.


Jenna :)

0
Answered

send bulk message

Danielle 1 year ago in SMS • updated by Noor fatima della123 3 months ago 1

Does anyone know how to send a bulk text message to all clients. ?

0
Completed

Triage idea for reschedules

Jenna 1 year ago in Online Booking • updated by Richie Rich (Level 2 Support) 1 year ago 2

Hello!


We have a lot of patients who reschedule appointment online - love it! 


However it is hard to filter through reschedule appointment notifications and other more important event notifications. 


An idea: to make events triaged from the dashboard


Thanks!

Jenna :)

Answer

Great idea. It's done. Look for it in the next update.

0
Under review

Blacklist Function for telemarketer

Jenna 1 year ago in Other • updated by Richie Rich (Level 2 Support) 1 year ago 1