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Answered

location - online bookings

Dr Wayne 4 months ago in Appointments and Resources • updated by VOLTA ZAIGHAM (Level 1 Support) 3 months ago 1

Hi 

When clients click through to login and make an online booking, by default it shows as an Australian mobile number - when we are in NZ. Can this please be changed for each of our locations as people often don't look at the flag closely to see that it is Australian....nor should they really need to bother to change that each time.  I've had a few comments about it.

Answer

Answer
Answered

Hi Dr Wayne,


This is actually caused due to fact that the clients sometimes decline when they are asked for location access permission through a pop up message, when they access online booking.


However, I have already forwarded this to Dr. Richard, who is working on a fix, which when deployed will push the location to default to the concerned practice's location, if the location access permission is declined by the client.


I will be sure to let you know as soon as I have an update regarding this

GOOD, I'M SATISFIED
Satisfaction mark by Dr Wayne 3 months ago
Answer
Answered

Hi Dr Wayne,


This is actually caused due to fact that the clients sometimes decline when they are asked for location access permission through a pop up message, when they access online booking.


However, I have already forwarded this to Dr. Richard, who is working on a fix, which when deployed will push the location to default to the concerned practice's location, if the location access permission is declined by the client.


I will be sure to let you know as soon as I have an update regarding this